Privacy Policy

AliHair’s Privacy Policy outlines how user data is collected, processed, and the rights users have regarding their personal information.

Key points:

  • Data Collection: Personal Data can be freely provided by the user or collected automatically (Usage Data) when using the application. Users are responsible for obtaining consent for any third-party personal data they provide.
  • Data Processing Basis: The owner may process Personal Data based on user consent for specific purposes, necessity for contractual or pre-contractual obligations, compliance with legal obligations, public interest tasks, or legitimate interests pursued by the owner or a third party.
  • Data Retention: Personal Data collected for legitimate interests is retained as long as necessary. Data may be retained longer if the user has given consent and not withdrawn it. Rights to access, erasure, rectification, and data portability cannot be enforced after the retention period expires.
  • User Rights: Users have several rights regarding their data, including:
    • Withdraw consent: At any time.
    • Object to processing: If processing is based on a legal basis other than consent.
    • Access their Data: Learn if data is being processed, get disclosure on processing aspects, and obtain a copy.
    • Verify and seek rectification: Correct or update inaccurate data.
    • Restrict processing: Under certain circumstances, limit data processing to storage only.
    • Have Personal Data deleted or removed (right to erasure): Under certain circumstances.
    • Receive their Data and have it transferred: In a structured, machine-readable format, if technically feasible and processed by automated means based on consent or contract.
    • Lodge a complaint: With their competent data protection authority.

    • Data Collection and Types of Data: Personal Data is primarily collected when users voluntarily provide it, for instance, when registering an account, making a purchase, subscribing to newsletters, or filling out contact forms. This typically includes identifiable information such as names, email addresses, shipping addresses, phone numbers, and payment details. Additionally, “Usage Data” is collected automatically as users interact with the application. This non-identifiable data includes IP addresses, browser types, operating systems, referring URLs, access times, and pages viewed, which helps in understanding user behavior and improving the website experience.

      Purpose of Data Processing and Use: The data collected by AliHair serves several crucial purposes. The primary use is to provide the requested services, which includes processing orders, managing customer accounts, and delivering products. Personal Data is also essential for customer support, allowing AliHair to respond to inquiries, resolve issues, and provide assistance. Furthermore, data may be used for internal operations such as data analysis, identifying usage trends, and improving the website’s functionality and content. With user consent, data may be used for marketing communications, such as sending promotional offers, product updates, and newsletters. In certain cases, data processing may also be necessary to comply with legal obligations or to protect the legitimate interests of AliHair or third parties, for instance, in fraud prevention or security maintenance.

      Data Retention and Security Measures: AliHair retains Personal Data for as long as necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or reporting requirements. Data collected based on legitimate interests is retained only as long as those interests remain active. Robust security measures are employed to protect Personal Data from unauthorized access, alteration, disclosure, or destruction. This includes using appropriate technical and organizational safeguards, such as encryption, firewalls, and secure server environments. While AliHair strives to protect user data, it acknowledges that no method of transmission over the Internet or electronic storage is 100% secure.

      User Rights and Contact Information: Users are afforded comprehensive rights concerning their data. Beyond the ability to withdraw consent, object to processing, access, rectify, or erase their data, they also have the right to restrict processing and to receive their data in a portable format. Users wishing to exercise these rights or who have questions regarding the privacy policy can do so by contacting AliHair directly through the contact details provided on their website. The policy also clarifies that users have the right to lodge a complaint with their competent data protection supervisory authority if they believe their data protection rights have been violated. AliHair also reserves the right to modify this privacy policy at any time, with changes becoming effective upon posting on the website.